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STEP 6: TUTORING
SCENARIOS |
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Tutee thinks you can work
miracles |
- Problem: The student does not want to take responsibility
for his/her own actions.
- Tutor's reaction: Be patient with the student.
Continually stress the need for him/her to find the answer independently. Remember to
give control back to the tutee. Have him/her hold the pencil, and look up information
himself/herself. De-emphasize your role and highlight his/hers. Stress what the tutee is doing that is contributing to
his/her success.
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Tutee blames you for bad grades |
- Problem: The student does not want to take
responsibility for his/her own actions.
- Tutor's reaction: Don't argue. Let the student know you
are there to guide him/her, but are not ultimately responsible for his/her academic
performance. To avoid this situation, you should only give earned reinforcement
during sessions. Also remember to not exaggerate improvement. Over
exaggeration will lead to false test expectations. During sessions, point out things
that will need to be reviewed and worked on in order to perform better on tests.
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Student lies to you
about what they know, understand, etc. |
- Problem: The student is too proud to let you know
the truth. He/she is afraid to let you down after both of you worked so hard.
- Tutor's reaction: Don't force the issue. Look for
ways the student can demonstrate his/her knowledge on the subject.
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Student talks about
personal problems instead of school work |
- Problem:
- The student may have severe problems.
(or)
- The student is avoiding tutoring.
- Tutor's response:
- Refer the student to a campus
counselor. (or)
- Focus on the tutee's areas of concern in school work.
- Develop
guidelines for both of you.
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Student comes to a
session under influence of alcohol or drugs |
- Tutor's response: Politely terminate the session. Ask
one of the Instructional Specialists or the TLC Director for help, if needed.
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Student doesn't think you are competent |
- Problem: The student may be used to another tutor.
People don't like changes. The student may also be in denial of the real
problems he/she is facing academically. If he/she can convince
himself/herself that you
can't help him/her, he/she can then use coming to tutoring as an excuse for not doing well:
"You wasted my time".
- Tutor's response: Don't take it personally. Be prepared
to discuss your qualifications in a matter-of-fact way. Also, you may have to call
the student's bluff. After discussing the problem, ask if he/she would like a referral to
another tutor, to an Instructional Specialist, or to the Center's Director.
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