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STEP 5 RULES |
The
TLC strives to provide a supportive student
environment, both for TLC patrons and for TLC employees. Because of this, we provide
flexible scheduling and always put tutoring duties before other assigned TLC
duties. However, when not tutoring, you will be expected to do other
TLC duties before personal
items, such as studying for classes.
In addition, business and industry groups have asked the college to teach
students how to perform and behave on jobs. We take this
responsibility very seriously. If you have any questions about this,
any staff member will be happy to discuss it with you.
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General Guidelines |
- In the TLC, there is a general
(information) desk by the door closest to the TLC offices. In the
top, right-hand drawer, you will find a folder with your name on it.
Inside each folder are tutoring sheets. Be sure to fill one out
for each person you tutor.
- At the end of each day,
you need to fill out your timesheet. Maintain an accurate time sheet.
Sign it immediately upon
receipt. Also,
turn it in on time. If you fail to do this, payment will be delayed by two
weeks. Your timesheet is in the bottom, right-hand drawer of the
information desk.
- You can pick up your paycheck from the campus operator in the Administration
Building. You will be required to show a picture ID, such as a
driver's license.
- Adhere to your schedule. Arrive on time and do not stay over (unless cleared to do
so Judy Coomes, the TLC Director). We cannot pay you for
overtime.
- Missed time cannot be made up
without the approval of the Director of the TLC.
- If you cannot make it to work, call
a staff member (Judy Coomes, Sherry Lee, Jelaine McCamish, or David
Powers) at 686-4532 or 686-4534/5 as soon as possible. Excessive absenteeism will result in dismissal.
- The copier in the TLC
office is for TLC business purposes only.
- In the TLC, we allow
students to print only ten computer copies per day. If the student has more
than ten copies, we request them to print them in the Technical Building
computer lab or the Library computer lab.
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When Tutoring |
- Wear your name tag while on duty.
This lets students know they can ask you a question.
- Always check with staff to see if
there is anything you need to know or do before beginning
tutoring/work.
- Greet students as they come into the
TLC. Many first-time TLC patrons need
assistance in finding appropriate resources. Try to make them feel welcome.
- Do not comment on instructors' methods.
It will get back to the instructor and reflect on the Center.
- Tutor only classes and
subjects that you have been cleared to tutor. You are not cleared
to tutor classes in which you are currently enrolled. When in
doubt, check with Judy Coomes, the TLC Director.
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When Not Tutoring |
- Be visible. When you aren't tutoring, sit at the information desk.
- When not tutoring, it is your responsibility to answer the phone.
- When not tutoring, it is your
responsibility to help students sign into and out of the TLC sign-in
computer.
- When not tutoring, it is your
responsibility to assist with other TLC duties, such as helping students
with student e-mail, SkillsTutor, make-up tests, etc.
- You are allowed to use
TLC computers only during slow times in the Center.
- Slow times do not mean
when you are not tutoring.
- Slow times are when
there are no or only one or two students in the Center.
- You are still
expected to help with TLC work.
- If you are on the computer and a student
comes in needing help - even in slow times - you are still expected to
help the student. Remember, the TLC staff members have other assigned
work they are doing.
- Therefore, if you do elect to get on a
computer during slow times in the Center, you will need to remain alert.
- If only a few computers
are available, please do not get on a computer so that students will know computer
resources are available. (It is also unadvisable for the public
to see all on-duty student workers/tutors on computers.)
Please note that the
TLC encourages
you to bring your homework. Since tutoring is not appointment based, some days are
slower than others. You may have time to complete homework while on
duty. We
look forward to getting to know you!
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